Privacy policy
We look after your data the same way we look after a tenancy: only what's needed, only for what's needed and only for as long as it's needed.
Data controller
AOW Productions, S.L. (trading name Egarhabitat), tax ID (CIF) B-63201727, C/ Monistrol, 45, 2º 7ª, 08225 Terrassa (Barcelona). For any question about your data: Write to us using the form.
What data we process and why
| Purpose | Data | Legal basis |
|---|---|---|
| Answering what you ask us through the form, by phone or by email | Name, phone, email and whatever you tell us | Your request (pre-contractual steps, art. 6.1.b GDPR) |
| Assessing your application to rent a property | Identification, employment history and proof of income that you give us | Pre-contractual steps at your request (art. 6.1.b GDPR) |
| Managing the tenancy: payments, issues, repairs, deposit | The data in the contract and any that arise during it | Performance of the contract (art. 6.1.b) and legal obligations (art. 6.1.c) |
| Protecting the form against mass sending | Your IP address, encrypted so that it cannot be reversed | Legitimate interest in security (art. 6.1.f) |
| Introducing you to a bank, an insurance broker or a tradesperson | Name and phone | Your consent (art. 6.1.a): only if you ask us to |
How long we keep it
- Enquiries: as long as needed to reply and follow up.
- Applications: if we don't end up signing, we delete the documents when the selection is over, unless you ask us to keep them for another property.
- Contracts: for the duration of the tenancy and, afterwards, as long as the law requires (for example, tax law) or as needed to deal with possible claims.
- Encrypted IP address from the form: one hour.
Who we share it with
- Public authorities when the law requires it; for example, INCASÒL for lodging the deposit.
- The tradesperson doing a repair: only your name and phone, to arrange a time with you.
- The insurer, if there is a claim.
- Banks or insurance brokers, only if you ask us to.
We do not sell or pass on data to anyone for commercial purposes, and we do not transfer data outside the European Economic Area.
Your rights
You can ask us to access, correct or delete your data, object to or restrict its processing, or take it elsewhere (portability). Write to Write to us using the form saying which right you want to exercise; we will reply within one month. If you feel we haven't handled your request properly, you can complain to the Spanish Data Protection Agency (aepd.es).
How we protect it
The website only works over HTTPS, uses no cookies or third-party services, and the form does not keep a copy of messages on the website: they go straight to our email.
This English version is provided for convenience. In case of discrepancy, the Spanish version prevails.
Last updated: 6 November 2026.